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Bookme ReviewDiscover Queenstown on a Trail Cruiser E Bike - Bikes & Beyond FranktonPosted by sarahm44 from New Zealand on 1 Feb 2022

  • Customer service missing

    There’s simply no better way to discover the stunning sights of Queenstown than by electric bike!

    sarahm44 said... The bikes weren't clean on pick up and we were advised it would take 3.5 hours to do a round trip to Gibbson Valley (with x2 kids in tow) When we got to Gibbson Valley 2 of our ebikes were already on 2 bars... i was concerned we would not make it back to town so i called and they assured me that they had been fully charged and if we needed pick up that would be an extra $25. Considering the other 2 bikes were on 4 bars and had been used on turbo vs the other bikes my husband and i were on, 2 bars and used conservatively it didn't make sense. LUCKILY some friends were at the winery and dropped us off in Arrowtown as i was worried we wouldn't make it back - x2 bikes ran out of power just as we got to town. We dropped bikes off before the closing time to find the shop closed and a note to leave bikes locked up. No one had bothered to call us to check if we did in fact need a pick up. Customer service was completely missing here and would not recommend.

    There’s simply no better way to discover the stunning sights of Queenstown than by electric bike!

    There’s simply no better way to discover the stunning sights of Queenstown than by electric bike!

    There’s simply no better way to discover the stunning sights of Queenstown than by electric bike!

    Browse and book the best price for Discover Queenstown on a Trail Cruiser E Bike - Bikes & Beyond Frankton For 20-90% Off Things to do in Queenstown visit Bookme Queenstown

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